Customer Service: Emergency Road Service
Description
External Job Posting Description Customer Service: Emergency Road Service Salary: $16.90 per hour / $34,053 annually *Now Hiring Overnights with 15% Shift Differential* We’re growing here at GEICO, and we want you to grow with us! If you’re the kind of person who likes to help provide solutions and support for people when they need it most, you could be a perfect fit to grow your career with us. We’re looking for Emergency Roadside Service Representatives for our Macon, GA office. When our policyholders experience vehicle issues, you’ll be the one providing support for them with services like locating a locksmith or dispatching a tow truck. Our fully paid and comprehensive training program will set you up for success as an Emergency Roadside Service Representative and any future path that your GEICO career journey may take you on. With our promote-from-within culture, there are plenty of opportunities and career paths for you to explore. If you want to grow together, let’s talk. Benefits: At GEICO, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. GEICO continually seeks to provide a workplace where everyone can be their authentic self. To help achieve this goal, we support associate-led Employee Resource Groups that foster a true sense of community. Through GEICO’s competitive benefits offerings and various training and development opportunities, we have you covered with our Total Rewards Program
- that includes:
- Premier Medical, Dental, and Vision Insurance with no waiting period**
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Assistance including Direct Billing and Reimbursement payment plan options
- Paid Training, Licensures, and Certificates
- Experience providing outstanding customer service by fostering trust and growing customer satisfaction
- Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
- Ability to work comfortably and grow in a fast-paced, high-volume call center environment
- Willingness to learn new skills and ability to adjust to changes quickly
- Solid computer and multi-tasking skills
- Open to feedback to support your performance and development
- Eagerness to explore new skills and different career paths
- Minimum of high school diploma or equivalent
- Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.